Introducing Smart Reminders
We're excited to announce our new Automated Appointment Reminders feature-designed to dramatically reduce no-shows while respecting patient communication preferences.
Key Features
Multi-Channel Delivery
Reach patients where they are:
- SMS text messages for quick, reliable delivery
- Email reminders with calendar attachment
- In-app notifications for engaged users
- Voice calls for patients who prefer phone communication
Intelligent Timing
Our AI-powered system learns the optimal reminder timing for each patient based on:
- Historical response patterns
- Appointment type and urgency
- Patient communication preferences
- Time zone considerations
Customizable Templates
Create reminder messages that match your practice's voice:
"Hi [Patient Name], this is a friendly reminder about your upcoming appointment with Dr. [Specialist] on [Date] at [Time]. Click here to join your virtual visit: [Link]"
How It Works
- Enable reminders in your practice settings
- Customize templates to match your brand
- Set timing preferences (24 hours, 2 hours, 15 minutes)
- Monitor results in your analytics dashboard
Early Results
Beta testing has shown impressive results:
- 42% reduction in no-show rates
- 89% patient satisfaction with reminder frequency
- 35% increase in on-time appointment starts
Getting Started
The feature is now available to all Daraport Pro and Enterprise customers. Navigate to Settings > Appointments > Reminders to enable it for your practice.
Questions? Our support team is ready to help you get set up.