Best Practices

Reducing No-Shows in Telehealth

Practical tips to minimize missed appointments and keep your schedule running smoothly.

Reducing No-Shows in Telehealth

The Problem

No-shows cost practices time and revenue. In telehealth, they average around 15–20%.

What Works

  • Automated reminders 24 hours and 1 hour before the visit
  • Easy rescheduling with a one-click link in the reminder
  • Waitlist backfill to fill cancelled slots automatically

Result

Practices using these strategies see no-show rates drop below 8%.

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Product Update: Enhanced Video Call Quality
Product Updates

Product Update: Enhanced Video Call Quality

We've upgraded our video infrastructure for clearer, more reliable telehealth consultations.

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New Feature: Automated Appointment Reminders
Product Updates

New Feature: Automated Appointment Reminders

Reduce no-shows by up to 40% with our new intelligent reminder system that adapts to patient preferences.

Read more

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