From setup to scale: the platform tour
Explore the operator journey for running your own telemedicine platform. If you already have an operating model, this shows how it maps to the platform: configure your network, onboard specialists, launch a patient portal you control, then add growth channels and scale across brands and regions.
The complete platform journey
Follow the operator path from initial setup to multi-brand scale. Each phase builds on the previous so you can run an end-to-end telemedicine platform with clear workflows, governance, and control—using the tools you need without changing how you operate.
Foundation
Set up infrastructure
Create your network
Set up the foundation
Start by creating your network instance. Configure your primary brand, set up your domain, and establish the baseline settings that power your telemedicine operation.
- Custom domain setup
- Brand identity and theme
- Base language and locale settings
- Payment setup
Configure platform modules
Choose what to enable
Enable the modules you need: booking, messaging, secure video visits, payments, referrals, and more. Configure them per brand if you plan to run multiple patient experiences.
- Module-level feature toggles
- Booking and scheduling modes
- Payments and invoicing
- Messaging and communication channels
Specialist Network
Onboard specialists
Onboard specialists
Build your specialist network
Bring specialists into your telemedicine platform—whether they're partners in your network or specialists you hire. Configure onboarding with the fields you need (credentials, specializations, languages), then choose how you handle billing: pay specialists directly, or retain a commission from bookings and purchases.
- Partner or in-house specialists
- Credential collection and verification
- Multi-step onboarding and approval
- Flexible payouts and commissions
Verify and approve
Quality assurance and trust
Review specialist applications, verify credentials, and approve profiles. Set up governance and ongoing tracking to keep quality high as you scale.
- Document verification
- Background check integration
- Approval workflows
- Compliance tracking
Specialist workspace
A daily command center
Once approved, specialists use their workspace to manage availability, handle bookings, run sessions, track earnings, and message patients—all in one place.
- Availability calendar
- Booking management
- Video visits and messaging
- Earnings and payouts
Patient Portal
Launch patient experiences
Configure the patient portal
Design the patient experience
Set up your patient-facing website(s) and decide how patients find care: browse and book (listing), guided matching (allocation), or assisted scheduling for complex cases. You control specialist visibility—choose which specialists are displayed, where they appear, and how they're discovered across categories, brands, and regions.
- Listing vs allocation journeys
- Specialist visibility and placement
- Category and filter setup
- Search and discovery tuning
Choose your business model
Pricing, access, and monetization
Configure pricing (flat rates or specialist-defined), payment flows, first-session promotions, and subscriptions. Decide who sees what, and how access is controlled.
- Flexible pricing models
- First-session discounts
- Subscription options
- Access control settings
Organizations
Enable B2B
Onboard organizations
Clinics, networks, and employers
Organizations are optional, but powerful when you need to scale. Bring in clinics, employers, or partner networks that need scoped access—so teams can manage their own specialists and patients while you keep governance, branding, and reporting consistent across the platform.
- Organization onboarding
- Role-based access
- Patient and specialist scoping
- Budget and utilization tracking
Corporate wellbeing programs
Private, access-controlled access
Deploy private programs for employers. Configure visibility levels, authentication options, and operational clarity—without surveillance.
- Private by design
- Employer-sponsored access
- Anonymization options
- Usage reporting without surveillance
Growth
Attribution & partners
Set up affiliate tracking
Partner and referral attribution
Enable the affiliate portal for external partners: influencers, resellers, and referral sources. Track traffic, conversions, and commissions with full attribution.
- UTM and voucher tracking
- Multi-channel attribution
- Partner dashboards
- Commission management
Internal marketing attribution
Measure your own campaigns
Use the same attribution system for your internal marketing team. Track which campaigns, channels, and content drive conversions - without chaos or guesswork.
- Campaign tagging
- Channel performance
- Content attribution
- Marketing ROI visibility
Optimize
Analytics & testing
Analytics and reporting
Data-driven decisions
Track bookings, revenue, specialist utilization, patient satisfaction, and conversion funnels. Build dashboards for different stakeholders.
- Booking and revenue analytics
- Specialist utilization reports
- Conversion funnel tracking
- Custom dashboard builder
A/B test business models
Experiment and iterate
Run different business models across brands or segments. Compare listing vs allocation, pricing strategies, or onboarding flows to find what works.
- Multi-brand experiments
- Pricing model testing
- Journey optimization
- Performance comparison
Scale
Multi-brand expansion
Launch additional brands
Multi-brand expansion
Launch new patient-facing brands with different domains, languages, and configurations - while keeping operations centralized. Vertical brands, regional sites, or partner portals.
- New domain setup
- Per-brand configuration
- Shared specialist pool
- Centralized operations
Expand and grow
New markets and verticals
Add new regions, languages, and service verticals. Scale your specialist network and organizations while maintaining quality and consistency across the platform.
- Regional expansion
- Multi-language support
- Service-line specialization
- Network governance
See how this maps to your operating model
Explore blueprints for common ways to deliver virtual care
Map your rollout with us
You've seen the journey from setup to scale. Now map it to your use case—identify the right portals, workflows, and modules for your telemedicine or virtual care operating model.
See if Daraport fits your workflows and go-to-market—no long setup required to evaluate.